Welcome to the Fire Sense Patio Heater manual. This guide covers the assembly, operation, and maintenance of your Model PH08-SB & PH08-SSB 40000BTU stainless steel pyramid heater. Ensure safe and efficient use by following the instructions carefully. The Pro Series Never Down Replacement Warranty guarantees defective parts replacement, providing peace of mind for years of reliable service.
Overview of the Fire Sense Patio Heater
The Fire Sense Patio Heater is a high-quality, stainless steel pyramid heater designed to provide efficient and reliable outdoor heating. With a powerful 40,000 BTU output, it is ideal for warming large outdoor spaces. The model PH08-SB & PH08-SSB features a durable stainless steel construction, ensuring longevity and resistance to harsh weather conditions. Its sleek pyramid design not only adds a modern aesthetic to your patio but also ensures even heat distribution. The heater operates on propane, offering a convenient and consistent heat source. The Pro Series Never Down Replacement Warranty further enhances its value, covering defective parts for the life of the unit. This heater is a perfect blend of functionality, style, and durability, making it a great addition to any outdoor setting.

Importance of the Manual
This manual is essential for the safe and effective use of your Fire Sense Patio Heater. It provides detailed instructions for assembly, operation, and maintenance, ensuring optimal performance and longevity. The manual highlights critical safety precautions to prevent accidents and outlines proper usage guidelines. By following the instructions, you can avoid potential hazards and ensure the heater functions efficiently. Additionally, the manual includes warranty information, such as the Pro Series Never Down Replacement Warranty, which covers defective parts for life. Reading and understanding this manual is crucial for maximizing your heater’s performance, maintaining safety, and preserving the warranty. It serves as a comprehensive guide to help you enjoy your patio heater responsibly and effectively.
Safety Precautions
Safety is paramount when using your Fire Sense Patio Heater. Always turn off the gas supply before maintenance, never leave the heater unattended, and ensure the burner and pilot assembly are clean. Adhering to these guidelines will help prevent accidents and ensure safe operation.
General Safety Tips
Safety is crucial when operating your Fire Sense Patio Heater. Always turn off the gas supply before performing any maintenance or repairs. Never leave the heater unattended while in use, and ensure the area around it is clear of flammable materials. Keep children and pets at a safe distance to avoid accidental burns. Regularly inspect the burner and pilot assembly for blockages or damage. Ensure proper ventilation to prevent carbon monoxide buildup. Avoid using the heater in strong winds or during rain. Store propane tanks upright and in a well-ventilated area. Follow all local fire safety regulations and guidelines. By adhering to these tips, you can enjoy safe and efficient heating for your outdoor space.
Specific Warnings and Hazards
Specific warnings and hazards associated with the Fire Sense Patio Heater include the risk of fire or explosion if the unit is not properly assembled or maintained. Never use the heater near flammable materials or in enclosed spaces without proper ventilation, as this can lead to carbon monoxide buildup. Avoid using unauthorized parts, as they may cause malfunctions or safety risks. Improper installation or modification of the heater can result in serious injury or property damage. Always ensure the burner and pilot assembly are free from obstructions. If you notice any gas leaks or unusual odors, shut off the supply immediately and contact a professional. Failure to follow these guidelines can void the warranty and pose significant safety hazards.
Assembly Instructions
Begin by unpacking and inventorying all parts. Follow the step-by-step guide to assemble the heater, ensuring all connections are secure. Turn off gas supply before starting. Locate the burner and pilot assembly, and refer to the parts diagram for clarity. Tighten all bolts firmly and double-check for any leaks. Ensure the unit is on a level surface for stable operation.
Unpacking and Inventory
Begin by carefully unpacking the Fire Sense Patio Heater from its box. Inspect all components for damage or defects. Verify the inclusion of all parts listed in the manual, such as the burner assembly, pilot, and stainless steel components. Ensure the heater head, base, and hardware are accounted for. Cross-reference the parts diagram to confirm everything is present. If any items are missing or damaged, contact customer support immediately. Organize the parts in a clean, dry workspace to avoid misplacement. This step is crucial for a smooth assembly process. Double-check the inventory list provided in the manual to ensure no components are overlooked. Proper organization will help prevent delays and ensure all pieces are ready for assembly.
Step-by-Step Assembly Guide
Begin by preparing a clean, dry workspace. Start with the base assembly, attaching the legs securely using the provided hardware. Next, align the burner assembly with the base and fasten it tightly. Ensure the gas line is properly connected to the burner, following the manual’s instructions. Attach the heater head to the burner assembly, making sure it is level and securely fastened. Connect the propane tank, ensuring all connections are leak-free. Finally, install any decorative components, such as the stainless steel exterior. Double-check all bolts and connections for tightness. Refer to the parts diagram for clarification if needed. Once assembled, perform a final inspection to ensure all components are properly aligned and secure.

Operating Instructions
Ensure the patio heater is on a level surface. Turn the control knob to the “Start” position, then press and hold until the burner ignites. Always check for gas leaks before use and monitor the flame height during operation. For shutdown, turn the knob to “Off” and allow the heater to cool before covering or storing. Follow all safety guidelines to ensure efficient and safe operation.
Starting the Heater
To start the Fire Sense Patio Heater, ensure the area is clear of flammable materials. Turn the control knob to the “Start” position and press it down firmly. While holding the knob, press the ignition button until the burner lights. If it doesn’t ignite immediately, release the knob, wait 5 minutes, and try again. Once lit, adjust the flame height using the control knob. Always check for gas leaks by applying soapy water to the connections—bubbles indicate a leak. Ensure the heater is on a level, stable surface before use. Keep the heater at least 3 feet away from any combustible materials. Follow these steps carefully to ensure safe and efficient operation.

Shutting Down the Heater
To safely shut down the Fire Sense Patio Heater, start by turning the control knob clockwise to the “OFF” position. Ensure the burner flame is completely extinguished. Next, turn off the propane supply at the tank or gas line valve. Allow the heater to cool down completely before covering or storing it. Never leave the heater unattended while it is cooling. After shutdown, inspect the area to ensure no residual heat or flames remain. Properly shutting down the heater prevents accidents and prolongs its lifespan. Always follow these steps to ensure safety and maintain the heater’s efficiency. Failure to do so may result in hazards or damage to the unit.

Maintenance and Cleaning
Regularly clean the burner and pilot assembly to ensure proper function. Use a soft cloth to wipe down surfaces and remove dirt or debris. Check for blockages in the burner ports and clean as needed. Store the heater in a dry, protected area during off-season. Proper maintenance extends the heater’s lifespan and ensures safe operation. Refer to the manual for detailed cleaning instructions and warranty information.
Regular Maintenance Tasks
Regular maintenance is crucial to ensure the optimal performance and longevity of your Fire Sense Patio Heater. Start by inspecting the burner and pilot assembly, ensuring they are free from dirt, debris, or blockages. Use a soft cloth or brush to clean these areas gently. Check the gas lines for any signs of damage or leaks and replace them if necessary. Additionally, wipe down the exterior surfaces with a mild detergent to prevent rust or corrosion. During the off-season, store the heater in a dry, protected area to avoid exposure to harsh weather conditions. Always follow the manufacturer’s guidelines for maintenance to ensure safety and efficiency. Regular checks will help prevent issues and keep your patio heater functioning like new for years to come.
Cleaning the Heater
Cleaning your Fire Sense Patio Heater is essential for maintaining its performance and safety. Start by turning off the gas supply and allowing the heater to cool completely. Use a soft cloth or brush to gently remove dirt, debris, or cobwebs from the burner, pilot assembly, and exterior surfaces. Avoid using harsh chemicals or abrasive materials, as they may damage the finish. For tougher stains, mix a mild detergent with warm water and apply it with a soft sponge, rinsing thoroughly afterward. Ensure all areas are dry before restarting the heater. Regular cleaning prevents rust and corrosion, ensuring optimal functionality. Always follow the manufacturer’s cleaning guidelines to maintain your patio heater in excellent condition.

Troubleshooting
Identify common issues like the heater not lighting, uneven flames, or gas odors. Check the gas supply, ensure proper airflow, and clean the burner and pilot assembly regularly. Refer to the manual for detailed solutions or contact customer support if problems persist.
Common Issues and Solutions
Common issues with the Fire Sense Patio Heater include the heater not lighting, uneven flames, or a gas odor. If the heater fails to light, ensure the gas supply is turned on and the pilot assembly is clean. For uneven flames, check for blockages in the burner or venturi tubes. A gas odor may indicate a loose connection; tighten all fittings and ensure the area is well-ventilated. If issues persist, refer to the troubleshooting section or contact customer support. Regular maintenance, such as cleaning the burner and pilot assembly, can prevent many of these problems. Always follow safety guidelines and use genuine replacement parts to ensure optimal performance and safety.
Advanced Troubleshooting Techniques
For advanced troubleshooting, start by inspecting the ignition system. If the heater fails to light, check the electrode and spark gap for cleanliness and proper alignment. Ensure the gas regulator is functioning correctly and not restricting flow. If flames are uneven, inspect the burner and venturi tubes for blockages or debris. Use a soft brush to clean these components if necessary. For persistent issues, perform a gas leak test using a soap solution on connections. If problems persist, consult the warranty information for potential part replacements. Always use genuine Fire Sense parts to maintain safety and performance. If unsure, contact a certified technician for assistance.
Replacement Parts
Fire Sense offers a range of replacement parts, including burner assemblies, ignition electrodes, and control knobs. Genuine parts ensure optimal performance and safety. Visit FireSense.com to explore available accessories and warranty-covered components for your patio heater.
Available Parts and Accessories
Fire Sense offers a comprehensive selection of replacement parts and accessories for your patio heater, ensuring optimal performance and longevity. Key components include burner assemblies, ignition electrodes, control knobs, and heat shields. These parts are designed to maintain safety and efficiency. Additionally, accessories like propane regulators, hoses, and protective covers are available to enhance your heating experience. All parts are crafted from durable materials to withstand outdoor conditions. For convenience, these items can be purchased directly from FireSense.com or authorized retailers. The Pro Series Never Down Replacement Warranty further guarantees defective parts are covered for the life of the unit, providing added peace of mind for users.
Where to Purchase Parts
Fire Sense patio heater parts and accessories are available for purchase directly from FireSense.com or through authorized retailers. Online marketplaces like Amazon and Wayfair also carry a wide range of compatible components. For in-store options, visit home improvement stores or specialty outdoor living retailers. Ensure authenticity by purchasing from verified sellers to maintain warranty validity. The Pro Series Never Down Replacement Warranty guarantees defective parts are covered for life, providing added assurance. Always check compatibility with your specific model before making a purchase. This ensures proper fitment and functionality, keeping your patio heater operating safely and efficiently for years to come.

Warranty Information

The Pro Series Never Down Replacement Warranty covers defective parts for the life of the unit, ensuring your patio heater remains functional and reliable for years to come.

Pro Series Warranty Details
The Pro Series Never Down Replacement Warranty ensures your Fire Sense Patio Heater is protected for life. This comprehensive coverage guarantees that any defective parts will be replaced, maintaining your heater’s functionality and performance. The warranty is exclusive to Pro Series models, offering unparalleled peace of mind. Should a part fail, simply contact Fire Sense customer service for prompt assistance. Proof of purchase is required for warranty claims. This commitment to quality and reliability makes the Pro Series a trusted choice for outdoor heating solutions. With the Never Down Warranty, you can enjoy your patio heater knowing you’re backed by a lifetime of support.
Understanding the Never Down Replacement Warranty

The Never Down Replacement Warranty is a unique benefit exclusive to the Pro Series patio heaters. It ensures that your heater remains functional throughout its lifespan by covering defective parts indefinitely. If a component fails, Fire Sense will replace it, guaranteeing uninterrupted performance. This warranty underscores Fire Sense’s commitment to quality and customer satisfaction. To utilize this warranty, simply contact Fire Sense customer support with proof of purchase. The Never Down Warranty eliminates concerns about unexpected repair costs, offering long-term peace of mind. This program reflects Fire Sense’s dedication to providing durable, reliable outdoor heating solutions for years of enjoyment.